Mon - Fri 09:00-17:00 Sat / Sun / BH : Closed
01283 357532 sales@hardstuffltd.co.uk
Anslow Business Park Anslow DE13 9QX
Order Brazilian Grey Riven Slate Tiles
- Description
- Delivery Details
Brazilian grey riven slate tiles are cut into a variety of different sized tiles with straight cut edges. Calibrated to 10mm thickness on the back of the tile- making installation much easier, with a beautiful natural riven even surface with minimal Clefts. Brazilian slate is known for its hardwearing properties, and good slip resistance making it suitable for use on floors as well as walls. Grey Slate can be completely plain and one tone, or multi–tonal with patterns in it – typically it’s colour can also vary from Light Grey to Grey Green, or sometimes Grey Blue, so it’s important to note that as this is a natural product, we cannot select specific pieces or colour match tiles within the selection.
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Key Features of Brazilian Grey Riven Slate Tiles
- Brazilian Riven Slate Has a Flat Gentle Riven Texture.
- Straight Cut Diamond Sawn Edges.
- Machine Calibrated Backs to a 10mm Thickness.
- Has Excellent Flexural Strength.
- Different sizes available to be able to create Contemporary, Modern or Classic installations.
- Can Be Used Indoors or outdoors
Kerb-side Delivery
Our deliveries are to kerb-side only. The delivery drivers will attempt to contact you approximately one hour before delivery using the details given at the time of ordering (landline and/or mobile). The delivery drivers are not expected to assist with the movement of the delivery from the kerb-side to a more suitable location on-site.
The majority of our deliveries are done using a 17t Lorry, if a smaller veicle (i.e. 7.5t Lorry) is needed for restricted access such as narrow lanes or low bridges, this may require more than one delivery if the order is more than 7.5 tonnes in weight.
Damaged Items
It is essential that, upon delivery, if there is noticeable damage to the order (i.e. broken pallet, visible signs of damage to the tiles etc, that you mark the delivery sheet as "DAMAGED" and email us a description of the damage and photographs. This allows us to make a claim and rearrange delivery. Any damage not marked as such on the delivery note will be replaced by us at our cost at our discretion.
Weekends and bank holidays
Collections and our Express and Standard deliveries only take place Monday to Friday. We are not open weekends or during Bank Holidays. We close at Christmas, usually 3 or 4 days prior to Christmas Day and re-open after the New Year Bank Holiday.
Express & Standard
All orders where we charge for delivery are done so on a pallet and delivered using one of our partner carriers. Express delivery is typically for available for most of the mainland UK, where this is not possible, only the Standard option will be available.
Orders placed after our 1pm cut-off time for our carrier manifest system will result in Express orders taking an additional business day as we are unable to add to that days' manifest after 1pm. Most Standard deliveries are 72 hours after being added to the manifest, you will be advised of the estimated delivery date at the time of ordering.
Collections
Customers can collect their orders from our warehouse during normal office hours (Monday - Friday, 9am to 4pm) - if ordered before 12pm, collections can be available the same day (we will advise at the time of ordering if this is not possible) or the following business day if ordered after 12pm.
It is your responsibility to ensure that the vehicle being used is capable of transporting the order safely, we will not be held responsible for any breakages that occur during transit using your own vehicle. All collections are inspected and photographed prior to collection.
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